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SandyS
- Posts: 4
- Joined: Thu Oct 22, 2015 4:14 pm
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by SandyS » Fri Oct 23, 2015 2:31 pm
When attempting to upgrade VueMinder Lite (longer supported) from 11.2.9 to 11.3 (released yesterday) I get stuck.
Upgrading either via the popup when the program starts (do you want to upgrade?) - or from a full download of the release - I get the following error. I accept the default location (top of image), my local hard drive, and receive the error show in in the bottom message box. Any suggestions?
- VueMinder Error.jpg (99.38 KiB) Viewed 3982 times
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VueSoft
- Dan Chartrand
- Posts: 3862
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
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Contact:
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by VueSoft » Fri Oct 23, 2015 4:08 pm
Hi Sandy, the error you’re seeing is caused by a problem in your Windows registry. Microsoft created a tool to clean up these types of problems. It can be downloaded using the link below. You should be able to use this tool to uninstall the previous version of VueMinder so you can install the latest version.
http://support.microsoft.com/mats/Progr ... _Uninstall
After uninstalling, use the link below to install the latest version of VueMinder Lite:
http://www.vueminder.com/download/VueMi ... _Setup.exeDan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
