Subtasks were disappear?

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Kuan-Yu
Posts: 8
Joined: Thu Nov 19, 2015 10:34 pm

Subtasks were disappear?

Post by Kuan-Yu » Tue Feb 23, 2016 2:07 am

When I update VueMinder (Ultimate) from version 2016.02 to 2016.04, Subtasks were disappear.
However, if I export the calendar to Excel. Every subtasks were still there.
I guessed some functions were errors, could you check that? Thank you.

Best regards

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VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: Subtasks were disappear?

Post by VueSoft » Tue Feb 23, 2016 11:31 pm

Hi Kuan-Yu, I haven't been able to replicate the behavior you're seeing. Sub-tasks are shown in the Task List with a [+] expansion indicator to the left of the parent task's row header when collapsed, or a [-] indicator when expanded. Are you seeing the expansion indicator? Could you send a screenshot of the problem to support@vueminder.com, so I can more easily determine what you're seeing and what is causing the problem?
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

Kuan-Yu
Posts: 8
Joined: Thu Nov 19, 2015 10:34 pm

Re: Subtasks were disappear?

Post by Kuan-Yu » Wed Feb 24, 2016 7:50 pm

Hi,

Is there any possible reload to the version 2016.02?
Otherwise I don know how to take a screenshot for you to display the difference between version 2016.02 & 2016.04.
Thank you. :)

User avatar
VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: Subtasks were disappear?

Post by VueSoft » Wed Feb 24, 2016 9:44 pm

You can take a screenshot by using the PrintScreen key and then pasting into an email.

I'm not sure if reinstalling v2016.02 will have any effect, but you can use the Control Panel to uninstall the current version and then reinstall v2016.02 using the link below:
http://www.vueminder.com/download/VueMi ... 016.02.exe
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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