VueMinder Lite Unistalls

Need help with VueMinder Pro or Ultimate? Ask your questions here.
hopemitchell
Posts: 2
Joined: Fri Apr 08, 2016 8:18 am

VueMinder Lite Unistalls

Post by hopemitchell » Fri Apr 08, 2016 8:35 am

Frequently my Lite version uninstalls and I miss important reminders before I realize what has happened. Of course, I can reinstall, but I am dependent on the usually reliable reminder system.

Any suggestions on preventing this short of disciplining myself each day to make sure the VM icon is viewable?

User avatar
VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: VueMinder Lite Unistalls

Post by VueSoft » Fri Apr 08, 2016 4:55 pm

Hi hopemitchell, welcome to the forums. VueMinder should not spontaneously uninstall itself. I’ve never seen that happen before. If you have User Access Control (UAC) enabled in Windows, you should see a prompt before any program is uninstalled.

When VueMinder “disappears”, is there still an entry in the “Uninstall a program” area of the Control Panel for VueMinder? If so, VueMinder is probably still installed, but isn’t running for some reason. I’m not sure what would cause that behavior – maybe an installation issue or something else related to your computer.

If VueMinder is actually uninstalled, without a UAC prompt ever appearing, then you might have a virus or your antivirus software might be uninstalling VueMinder without your permission. Try adding an exception for VueMinder to your antivirus program, and make sure you run a full scan of your system in case you have a virus that is causing the problem.

I hope that helps. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

Post Reply