My vueminder has been working fine until yesterday. I don't know what changed. It will not send me a text reminder any more. When I go the the options menu and try to send me an email or text message. It comes back to me and says there is an authentication error, authentification failed. I checked my user name and password and they are both correct.
What could be wrong?
No email or text reminders
- VueSoft
- Dan Chartrand
- Posts: 3901
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: No email or text reminders
Hi Terry, are you attempting to send email through a Google Mail account? If so, have you made any recent changes to the security settings in your Google account? You might need to re-enable access from “less secure apps” before VueMinder can send email through your account. You can enable access on the page linked below:
https://www.google.com/settings/security/lesssecureapps
Also, please check that your email settings weren’t accidentally changed. The SMTP server needs to be smtp.gmail.com, port 465 (not 587), and Use SSL checked.
I hope that helps. Please let me know if you have any other questions.
https://www.google.com/settings/security/lesssecureapps
Also, please check that your email settings weren’t accidentally changed. The SMTP server needs to be smtp.gmail.com, port 465 (not 587), and Use SSL checked.
I hope that helps. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA