Greetings,
My categories list is corrupted and is displaying the XML code instead of the actual categories (see attached). How do I fix this without losing my customised categories?
My categories are corrupted
My categories are corrupted
- Attachments
-
- VueMinder Categories.png (21.88 KiB) Viewed 7249 times
Peter@SysteM-C-V
- VueSoft
- Dan Chartrand
- Posts: 3901
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: My categories are corrupted
Hi systemcv, to fix the problem, please click the “File -> Restore Data” menu command. Hopefully you’ll see a list of previous backups. Choose the most recent backup (that was generated before the problem occurred) and click the Restore button.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: My categories are corrupted
I've gone back to the earliest backup in the list (23 Feb at 18:58, but the category list is still corrupted.
Peter@SysteM-C-V
- VueSoft
- Dan Chartrand
- Posts: 3901
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: My categories are corrupted
Hi systemcv, restoring from a backup should have also restored your categories. I have no idea why that didn't happen. Could you email your categories.xml file to support@vueminder.com? I'll see if I can manually fix the file. The path to the file can be found in the Program Options.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: My categories are corrupted
Many thanks for looking into this. I have emailed the file, as requested.
Peter@SysteM-C-V