Hi Dan,
Viewminder Ultimate on Stanley's computer is working and doesn't create a new calendar event on his computer which means what you said to do fixed the problem 100%. But on Stephanie's computer she is able to see calendar reminders and all she can see all of the current contacts but she is not able to see all of the current linked events on the calendar for current and previous dates in January for the contact named Miranda and she is unable to see the current 6:15-7:15 pm calendar event for the contact Miranda and currently right now the only new event for contact the Miranda Stephanie is currently seeing is the 6:30pm-7:30pm event for the contact Miranda.
If you need a screen shot of Stephanie's computer in Viewminder Ultimate to investigate this further please let us know.
Stanley and Stephanie
new event for contact
- VueSoft
- Dan Chartrand
- Posts: 3901
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: new event for contact
Could you email me a screenshot. My guess is the events were linked with a calendar that isn't synced, but I can't tell without seeing a screenshot. You can email it to support@vueminder.com.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: new event for contact
Ok Dan Stephanie will do that right now.
Stanley and Stephanie
Stanley and Stephanie
Re: new event for contact
Hi, Dan,
Its Stephanie I just sent you the screen shots you requested from my email address.
Its Stephanie I just sent you the screen shots you requested from my email address.
Re: new event for contact
Hi Dan,
Here are the screenshots that you requested of Stephanie's computer and what she is not seeing that I am.
There are 3 screen shot errors for the contact named Miranda which you will be seeing.
Stephanie tried to email you the screenshots you were requesting.
Stanley
Here are the screenshots that you requested of Stephanie's computer and what she is not seeing that I am.
There are 3 screen shot errors for the contact named Miranda which you will be seeing.
Stephanie tried to email you the screenshots you were requesting.
Stanley
- Attachments
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- Viewminder Ultimate Error #3 Screen Capture Links for the contact Miranda.PNG (16.33 KiB) Viewed 3480 times
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- Viewminder Ultimate Error #2 Screen Capture Events for the contact named Miranda for the calendar date 1-23-19.PNG (16.39 KiB) Viewed 3480 times
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- Viewminder Error # 1 Screen Capture Error for contact named Miranda's 1 event for 1-23-19 instead of 2 events on the calendar.PNG (22.76 KiB) Viewed 3480 times
- VueSoft
- Dan Chartrand
- Posts: 3901
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: new event for contact
Thank you for the information. I'll investigate the problem and will let you know when a correction is available.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA