I am using calendy for clients to set appointments with me. It is linked to my google calendar. In VueMinder Pro I am subscribed to the calendar. When someone sets up an appointment it all works fine. When they cancel an appointment it shows up as canceled in google calendar but not in VueMinder. I have attached a copy of the events in google calendar and VueMinder.
When someone cancels an event, calenday changes the name of the event to "Canceled: " then the original name. Calendy communicates with Good that it is "canceled." Google somehow knows that it is canceled because it shows up a different color and the title is marked though.
Even after manually telling VueMinder to sync this particular calendar, neither the name change or the canceled status gets transferred over to VueMinder.
Please help.
Canceled Appointments still showing up in VewMinder
Canceled Appointments still showing up in VewMinder
- Attachments
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- VueMinder Same Events.png (21.48 KiB) Viewed 2646 times
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- Google Calendar canceled events.png (11.55 KiB) Viewed 2646 times
- VueSoft
- Dan Chartrand
- Posts: 3903
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: Canceled Appointments still showing up in VewMinder
Thank you for the information. I'll investigate further and will let you know when a correction is available.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: Canceled Appointments still showing up in VewMinder
do you have an update on this issue. Its been more than a month with no word.
- VueSoft
- Dan Chartrand
- Posts: 3903
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: Canceled Appointments still showing up in VewMinder
I apologize for the delay. This will be corrected in the next release. I'll post a reply when the correction is available.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA