CPU Usage Suddenly High After Update to 2019.4

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davidp11
Posts: 7
Joined: Tue Feb 27, 2018 10:20 pm

CPU Usage Suddenly High After Update to 2019.4

Post by davidp11 » Sat Jul 20, 2019 10:06 pm

Gday Dan,
CPU usage has spiked with 2019.4 install. Looks like it's trying to grab data all the time?
Please see attached screen shots.
Cheers
David
Attachments
VueMinder Process Data.jpg
VueMinder Process Data.jpg (49.74 KiB) Viewed 1950 times
VueMinder Threads.jpg
VueMinder Threads.jpg (184.37 KiB) Viewed 1950 times
VueMinder Performance Graph.jpg
VueMinder Performance Graph.jpg (84.32 KiB) Viewed 1950 times

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VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: CPU Usage Suddenly High After Update to 2019.4

Post by VueSoft » Sun Jul 21, 2019 9:19 pm

Hi David, thanks for the feedback. I've had VueMinder 2019.04 running all day on several test computers and I haven't seen any CPU usage spikes. The usage was usually less than 0.5%.

Do you still see high CPU usage after a reboot? If rebooting doesn’t fix the problem, there might be something wrong with your VueMinder installation. To fix the problem, use the Control Panel to uninstall VueMinder (this won’t remove any data). Reboot after uninstalling. Next, download and reinstall using the link below:
https://www.vueminder.com/Download.aspx
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

davidp11
Posts: 7
Joined: Tue Feb 27, 2018 10:20 pm

Re: CPU Usage Suddenly High After Update to 2019.4

Post by davidp11 » Thu Jul 25, 2019 7:00 pm

Gday Dan,

Restart didn't fix so reinstalled and this worked with usage back around 1%.
Thanks mate for the quick response.

David

davidp11
Posts: 7
Joined: Tue Feb 27, 2018 10:20 pm

Re: CPU Usage Suddenly High After Update to 2019.4

Post by davidp11 » Thu Aug 01, 2019 6:07 pm

Hi Dan,

For info when I upgraded to 2019.5 (Version 15.05.0410) the CPU usage went back up again varying between 30 and 45% usage.
Details in the pic attached.
Just uninstalled and reinstalled and fixed it again.
Attachments
VuMinder CPU Usage.png
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VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: CPU Usage Suddenly High After Update to 2019.4

Post by VueSoft » Thu Aug 01, 2019 9:32 pm

Hi David, thanks for the info. I didn't see this on any of my computers when testing the update, so I'm not yet sure why you're seeing this behavior. I'll let you know if I figure it out. I haven't had any other reports of this, so maybe it's something related to your computer. The usual suspects are antivirus programs and firewalls.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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