Install failed now VueMinder Pro won't load

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pmconway
Posts: 1
Joined: Tue Dec 06, 2016 1:03 pm

Install failed now VueMinder Pro won't load

Post by pmconway » Fri Jan 31, 2020 7:12 pm

Vueminder hung during the installation of the latest version with the diagnostic "Status: Uninstalling Windows Firewall Configuration" After rebooting Vueminder shows it's installing version 19.5 and then hangs. I'm desperate without a calendar program. What can I do?

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VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Install failed now VueMinder Pro won't load

Post by VueSoft » Fri Jan 31, 2020 11:45 pm

Hi pmconway, welcome to the forums. To fix the problem, use the Control Panel to uninstall VueMinder (this won’t remove any data). Next, download and reinstall using the link below:
https://www.vueminder.com/download/VueM ... _Setup.exe

Based on what you described, there might be a Windows registry problem., which could cause an error when attempting to uninstall. If that happens, Microsoft created a tool to clean up these types of problems. The tool can be downloaded using the link below. You should be able to use this tool to uninstall VueMinder. This won’t remove any calendar data.
http://support.microsoft.com/mats/Progr ... _Uninstall

After uninstalling VueMinder, you should be able to reinstall.

I hope that helps. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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