Storm of reminders

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joljol2
Posts: 21
Joined: Sat Oct 09, 2010 10:16 am

Storm of reminders

Post by joljol2 » Sat Oct 09, 2010 10:24 am

We kept version 7.3 , but since the notice of available update (to 7.4) both computers on the shared network have been sending multiple email reminders.

Is there a way to dismiss that reminder sending, without deleting the event?

The multiple reminders soon become too much for the e-mail relay - which then refuses to process any for the rest of this 24 hour period. That means we can't email from Outlook, and have to use web-based mail directly to our Go-Daddy account.

Regards,

Joe O'Laughlin

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VueSoft
Dan Chartrand
Posts: 3862
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Storm of reminders

Post by VueSoft » Sat Oct 09, 2010 10:30 am

Hi Joe, are you saying this is happening after updating to 7.4, or are you still using 7.3? This was something that I believe was fixed in 7.4.

To disable sending email reminders for an event, open the event editor and uncheck the "Send an email reminder" box on the Actions tab. Please let me know if you're seeing this in 7.4.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

joljol2
Posts: 21
Joined: Sat Oct 09, 2010 10:16 am

Re: Storm of reminders

Post by joljol2 » Sat Oct 09, 2010 12:10 pm

Cautiously, we did not update to 7.41 yet.

Now we will update each of 2 computers - while the other is off - ; to see if the reminder storm continues.

Thanks for the procedure.

Joe

joljol2
Posts: 21
Joined: Sat Oct 09, 2010 10:16 am

Re: Storm of reminders

Post by joljol2 » Sun Oct 10, 2010 9:11 am

No duplicate email reminders today!

Yesterday we updated to 7.41 on both computers on the shared network.

Good work, it seems.

Joe

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