8.1.2 - appropriate permissions error

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gaushell
Posts: 1
Joined: Sat Feb 19, 2011 2:24 pm

8.1.2 - appropriate permissions error

Post by gaushell » Sat Feb 19, 2011 2:28 pm

just upgraded to the latest version and now it doesn't work. I'm in windows 7 pro running as administrator. i receive the following error when i try to run

The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions.

If i go to the folder where program is installed C:\Program Files (x86)\VueSoft
I get this error:
You don't currently have permission to access this folder.

it all worked fine prior to the update. nothing changed on my end and no other programs are doing this.

thanks

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VueSoft
Dan Chartrand
Posts: 3854
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: 8.1.2 - appropriate permissions error

Post by VueSoft » Sun Feb 20, 2011 12:27 am

Hi gaushell, weclome to the forums. I apologize for the problem you’re seeing. I’m not sure what could have caused this, and it’s not something I’ve encountered previously. My suggestion would be to uninstall via the Control Panel, and then reinstall using the link below:
http://www.vueminder.com/index.php?page=download-pro

When running the installer, launch it by double-clicking. Don’t right-click and select “Run as Administrator”. This should install as a normal user account. It will ask for elevated permissions, but that’s expected.

If that doesn’t fix it, try starting VueMinder by right-clicking its shortcut and selecting “Run as Administrator”. Does it run normally then?
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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