server offline

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lustigs
Posts: 11
Joined: Mon Sep 17, 2012 10:57 am

server offline

Post by lustigs » Mon Sep 17, 2012 10:59 am

I have been running pro on 3 computers and the server is on my x64 machine. I can't get the server to go online and sync. I've tried to uninstall/repair both the server and the pro. Neither option works. Please help.
thanks,
mike

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VueSoft
Dan Chartrand
Posts: 3853
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: server offline

Post by VueSoft » Mon Sep 17, 2012 5:35 pm

Hi lustigs, welcome to the forums. Troubleshooting information can be found here:
http://www.vueminder.com/sharing.php#troubleshooting

The most common cause for the "Server is offline" message is a firewall that is blocking communication. See the link above for the port and program exceptions that will need to be added to the firewall.

I hope that helps. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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